Privacy Policy

Privacy Policy

for Deilion Technologies

Effective Date: May 31, 2025
Company: Deilion Technologies Private Limited
Website: https://deilion.com
Contact: hello@deilion.com

Deilion Technologies Private Limited (“Deilion”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, subscribe to newsletters, or interact with us via WhatsApp Business and other Meta platforms.


1. Information We Collect

We may collect the following types of information:

a. Website Usage

  • IP address, browser type, device information, and pages visited

  • Cookies and similar tracking technologies for analytics and site functionality

b. Contact Forms & Service Requests

  • Name, email address, phone number, company name, and any information you provide in your message

  • Information submitted via forms for scheduling calls, requesting proposals, or general inquiries

c. Newsletter Subscriptions

  • Name and email address for sending newsletters and updates

  • Preferences and interactions with our email campaigns

d. WhatsApp Business & Meta Platforms

  • Name, phone number, and messages exchanged with our business

  • Any attachments or additional information shared via WhatsApp


2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide requested services

  • Send newsletters, updates, and marketing communications (with your consent)

  • Improve our website, services, and user experience

  • Communicate with you via WhatsApp or email for support, updates, or offers

  • Analyze website and service usage for business insights

  • Comply with legal, regulatory, and contractual obligations


3. Legal Basis for Processing

We process your personal data based on:

  • Your explicit consent (e.g., for newsletters and WhatsApp messages)

  • Our legitimate interests in operating and improving our services

  • Compliance with legal requirements


4. Data Sharing and Transfers

  • We may share your information with service providers (e.g., email marketing platforms, Meta/WhatsApp) solely for the purposes described above.

  • Data may be transferred to countries with different data protection laws, including where Meta’s infrastructure is located.

  • We do not sell or rent your personal information to third parties.


5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and encryption for sensitive data

  • Access controls and regular security assessments

  • End-to-end encryption for WhatsApp messages


6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data

  • Unsubscribe from newsletters at any time via the link in our emails

  • Withdraw consent for WhatsApp communications by replying “STOP” or contacting us

  • Request information about our data processing activities

To exercise your rights, contact us at hello@deilion.com.


7. Consent and Opt-In

  • We only send newsletters or WhatsApp messages if you have opted in.

  • You may withdraw your consent or opt out at any time using the options provided in our communications or by contacting us.


8. Data Retention

  • We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

  • WhatsApp messages and related data are deleted after 30 days as per Meta’s policy.

  • Newsletter subscriber data is retained until you unsubscribe.


9. Cookies and Tracking

  • We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

  • You can manage your cookie preferences through your browser settings.


10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.


11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Deilion Technologies Private Limited
Email: hello@deilion.com
Website: https://deilion.com